Service area and travel
We offer listed services within 30 km of Harnes, France. Local travel is included at $0. Addresses outside this area are not eligible for the listed checkout services. Contact [email protected] if you need help confirming coverage.
Request processing
Scheduling requests are processed within an estimated 1–2 working days. Working days are Monday–Friday, excluding French public holidays. Our fixed cut-off is 7:00 PM UTC−06:00 (Central Standard Time); it does not change with daylight saving time. Requests after this cut-off, at weekends or on public holidays enter processing on the next working day.
Visit date
The processing estimate concerns arranging the visit, not completing the work. A service date and access arrangements must be agreed. No shipping transit time or guaranteed total delivery time applies to these services.
Site access and preparation
Provide safe access to the confirmed work area. For washing services, provide a working water connection and a suitable power supply where needed. Move loose objects and identify hazards, fragile surfaces and relevant restrictions before the visit.
Weather and site conditions
Work depends on suitable weather, safe access and the condition of the surface or planting. If conditions prevent suitable work, contact us to agree a revised appointment. Changes to scope or price require agreement before additional work.
Questions
Contact toonekraft at [email protected] or write to 9 Rue de Wattignies, 62440 Harnes, France.